failed to reverse a transaction as promised

An amount of R7000 was immediately deducted from my bank account when my salary was paid in. Same morning I went into the branch to reverse the cash and was assisted by a lady by the name of Tshepo who made me fill forms in for the transaction to take place within 24 hours she said. Come 24 hours the money is not yet paid into my account. When I was in the bank I even asked if she can stop the transaction to take place again, she told me she cannot do that because the system does not allow her .<br> <br> I phoned the branch and spoke to her. That was when she told me the bank cannot reverse the transaction after I called. She referred me to the branch manager who she said will call me back to explain. The manager never phoned. I phoned again to follow up and I was promised again the manager will call asap and he didn't call.<br> I am forced to close my account with FNB and start searching for another bank that will protect my money. I am very disappointed in FNB bank.