MN
Mekateko N
1 reviews | Active since Mar 2019
06 Sept 2019, 15:17
Failed to deliver on their promises
I was promised a voucher by FNB they failed to deliver after three weeks of tirelessly calling they call center was told it would take 5-7 days for it automatically loaded.
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Replies (1)
FNB (First National Bank)'s replyOfficial
07 Sept 2019, 12:16Good Day Mekateko Ngonyama
We thank you for taking the time to highlight your concerns and in order for us to be able to log a formal complaint, can you provide us with the detailed description of your complaint, which department has promised a voucher and what is the voucher for. Upon receipt of this information we can forward this matter to the relevant department to investigate this further and contact you with feedback.
Ref no : ***NF
We thank you for taking the time to highlight your concerns and in order for us to be able to log a formal complaint, can you provide us with the detailed description of your complaint, which department has promised a voucher and what is the voucher for. Upon receipt of this information we can forward this matter to the relevant department to investigate this further and contact you with feedback.
Ref no : ***NF
Regards
Hello Peter Complaints Team
Hello Peter Complaints Team
FNB (First National Bank)'s reply07 Sept 2019, 12:16
Official
Good Day Mekateko Ngonyama
We thank you for taking the time to highlight your concerns and in order for us to be able to log a formal complaint, can you provide us with the detailed description of your complaint, which department has promised a voucher and what is the voucher for. Upon receipt of this information we can forward this matter to the relevant department to investigate this further and contact you with feedback.
Ref no : ***NF
We thank you for taking the time to highlight your concerns and in order for us to be able to log a formal complaint, can you provide us with the detailed description of your complaint, which department has promised a voucher and what is the voucher for. Upon receipt of this information we can forward this matter to the relevant department to investigate this further and contact you with feedback.
Ref no : ***NF
Regards
Hello Peter Complaints Team
Hello Peter Complaints Team