RM
Reshan M
1 reviews | Active since Sept 2017
05 Dec 2018, 10:43
Failed Nation with Banking
Failed efforts, terrible service What can I say still experiencing the same problem with FNB! Dont offer a service if you can't provide cause it's misleading!! CCD Courier is a joke and FNB call centre is always busy but i dont blame you'll offering terrible service no wonder youll always have higher than normal call volume I failed with FNB waited for 15 mins no answer from angent also with the CCD couriers they keep putting me on hold seems like they both have their similarities "birds of a feather flock together"
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Replies (1)
FNB (First National Bank)'s replyOfficial
05 Dec 2018, 11:22Good Day,
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Points of Presence for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF
Again I apologize for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Points of Presence for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF
Again I apologize for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply05 Dec 2018, 11:22
Official
Good Day,
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Points of Presence for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF
Again I apologize for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Points of Presence for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF
Again I apologize for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)