Failed delivery of card

<p> </p> <p>The courier company you use 'mr delivery' has failed to deliver my card twice. They contacted me Tuesday 22 November 2016 saying it will be delivered before 5pm and no delivery was made on that day. I then called on Wednesday 23rd November 2016, they informed me it will be delivered by 2.30pm, by 5 pm on that day still no delivery was made. I called them yet again after 5pm and the lady checked the notes. 'The courier had said parcel declined by customer'. Never did they attempt to contact me the entire day or even attempt to deliver my card as I was at work the entire day.<br />I'm getting really tired of the unreliability of the courier company, please can you resolve the issue urgently as I would like the card ASAP.</p>