NJ
Nosphiwe J
1 reviews | Active since Jul 2020
30 Apr 2024, 03:59
Failed by my bank
Last year December I got ****med a lot of money and I ended up going to the bank to open a ***** case and I was informed to go to the police station and open a case which I did and got a case number and affidavit and sent it to the bank and I was assigned an agent to handle the case which was logged in 04/01/2024 and till today I haven’t received any response or feedback about this case and mind you this is a business account that i use. I’m seriously not happy with the way they handled the situation. No assistance or sense of urgency to the matter.
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Nosphiwe J's updateReviewer Update
04 May 2024, 07:56Till today I haven’t received no feedback but you had mentioned that I will receive a call in 24 to 48 hours which was Tuesday .
FNB High Priority Complaint ref ***NF been sent to Customer Resolution Centre ***. A consultant will contact you within 24-48 business hours.
FNB High Priority Complaint ref ***NF been sent to Customer Resolution Centre ***. A consultant will contact you within 24-48 business hours.
NJ
Nosphiwe J's update04 May 2024, 07:56
Reviewer Update
Till today I haven’t received no feedback but you had mentioned that I will receive a call in 24 to 48 hours which was Tuesday .
FNB High Priority Complaint ref ***NF been sent to Customer Resolution Centre ***. A consultant will contact you within 24-48 business hours.
FNB High Priority Complaint ref ***NF been sent to Customer Resolution Centre ***. A consultant will contact you within 24-48 business hours.