Facepalm Naartjie Banking

Absolutely shocking service, no make that zero service. Issues with the One Account number *** as advertised by FNB on their web page. Wrong department, transferred to ***, wrong department, transferred to ***, wrong department transferred to *** and to the next and the next and the next... This after holding for over an hour to finally end with a request to leave your name and number which will not record your message and then the line is cut. I do not have words to describe how angry I am.

COVID 19 Cashflow Relief app**** for on the FNB app ends up you being able to take out a loan at prime interest. Whoopee that's really going to help. What sound financial advice, do you guys actually understand what Cashflow Relief means???

After nearly 40 years of banking with FNB, I cannot wait for the day that I can change banks.