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In the month of March I was debited twice and both debit orders were unauthorized. I went to the branch and was advised to open a second account so that this account will be closed. This month while I was waiting for all my debits to through to ensure they had updated my account details two unauthorized debits went through again and the second one doesn't want to reverse which seems to be a debi check that I didn't authorize. I dont care about the rules that govern debi checks for the fact that I didnt authorize it I want my money reversed and the account closed.