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Good Morningt The 17 December 2024 I lodge a complain against FNB. They emailed me but not about my complained against them but about a loan. They also claim in the email they can not get hold of me. That is not true I am always avaliable.

MY COMPLAIN IS AS FOLLOW: SOME WHERE IN 2020/2021 THERE WAS UNAUTHORIZED TRANSACTIONS ON MY FNB ACCOUNT. UNTILL TODAY I DON'T REALLY KNOW WHAT IT WAS AND IS. I JUST REMEMBER THAT I WENT TO HORIZON VIEW SHOPPING CENTRE IN ROODEPOORT BRANCH AND COMPLAIN ABOUT IT. THERE THEY SUGGEST THAT I RATHER CLOSED THE ACCOUNT TO AVOID ANY FURTURE UNAUTHORIZED AND OR HACKING/****MING GOING ON. WE IMMEDIATEDLY CLOSE THE ACCOUNT AND I THOUGH OKAY NO MORE PROBLEMS BUT WHEN I TRIED TO GET CELLPHONE CONTRACT OR LOAN THE PEOPLE JUST ALWAYS SAID THAT I DON'T QUALIFIED. I ALWAYS THOURGH IT IS BECACUSE OF TWO DOCTORS ACCOUNTS (NOT EVEN BIG AMOUNTS) THAT MY X HUSBAND DID NOT PAY. BIG BIG BIG WAS MY SHOCKED AND SURPISED WHEN ONE OF THE CELL PHONE COMPANIES TOLD ME THAT IS NOT BECAUSE OF THE DOCTORS ACCOUNT IT IS BECAUSE FIRST NATIONAL BANK REPORT ME AS A ****MER AND *****STER..... HOW....... I AM THE ONE THAT WENT TO THE BRANCH AND INFORM THEM THAT SOMETHING IS GOING ON ON MY ACCOUNT.

CAN FIRST NATIONAL BANK PLEASE TO ME THE HONOR AND TELL ME HOW, WHEN AND WHY THEY DECIDED I AM A ****MER AND *****STER.

ALSO CLEAN MY NAME

THANK YOU

REGARDS