AB
Aamil B

1 reviews | Active since Jul 2011

31 Mar 2015, 14:38

F N Beep bank

I was just at the Adderly Street branch to pick up a so called 'Platinum' cheque card....and low and behold there is no difference between a Platinum account holder and everyone else, apart from the exorbitant bank charges one has to pay.<br> <br> I was herded into a queue with all the other account holders, then had to wait for over 30min and finally get turned away from the counter....<br> <br> since when is a valid drivers licence not a valid form of identification?????

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Mar 2015, 14:56
Official
Hello aamil,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 659292.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)