F N B funeral ****mer

My niece, Malefu Cynthia Seemi has a funeral policy with FNB and after her husband was killed and buried on March 15 she claimed claimed from the insurance but was told investigation would be conducted to eliminate her as a suspect. Family members of the deceased and the police were contacted and All told FNB that my niece is not a suspect but despite All those confirmation FNB still hasn't paid. I loaned her money and by extension am suffering because of FNB indiscretions. Children of the deceased sleep without food because of the unfair treatment by FNB. I am begining to think this is a Big **** piraded as helping people