F N B Bank is misleading

They have a Health cash plan i put a claim on the 17th of July 2026 up until now FNB is stalling me making excuses they need this documents and that documents people need to becareful of service providers like this they mislead people into taking policies like this but find excuses not to pay My first claim no issues with paperwork My third claim no problems with paperwork the second claim ehen I submitted it they excepted it I 2 weeks later when the payment was supposed to be paid they say they want further documents ,I then sent it so that delays the payout another 2 weeks Then they did the same thing again not once I was called and asked they send messages and expect you to comply I got so tired I went into the bank and handed in my documents to the bank who emailed it After 2 weeks they send another message they want further Documents This clame is now gone almost 2 months Thry are misleading people finely they would say the waiting period is over they accessors are not constant on what they want its like a trial and error issue

I eould strongly advise the community not to deal with this bank as they pretend to have the man on the streets interest at heart by say to clients your claim will be sorted out in 2 working days but its almost 2 months tge other sales tactics they use HOW CAN WE HELP YOU so the community at large should not bank with misleading companies like this