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REF:*** This is the reference number. My partner (Wife) is suffering from terminal brain cancer. A week ago I asked them to confirm in a letter for useless Flight Centre that her credit card had changed in January 2025 as the previous one expired. Flight Centre won't refund her credit card until this new card number is verified. It's not that difficult FNB Credit Card Division. What I have experienced since my partner of 25 years was diagnosed with her brain cancer, is that companies fail to want to help resolve issues - it is a big struggle. Sort it out FNB