***F

***F. After leaving an initial listing here, I was promised that a consultant would contact me for reference number ***. Money was ****** from my cheque account on 23 December 2023, and I followed the prompts on the FNB app to report the same day. Since then, I engaged no less than 4 times with consultants with the above reference number, promising escalation and feedback. Since I previously listed this on Hollopeter, I was emailed by Joan, with instructions for reporting the theft on the app. So I must start all over again? This is absolutely astonishing. Nobody seems to know what to do or how to guide the client. Now I am told my card must be canceled, why did nobody tell me this since I started the process? So, my query that I had a reference number for since 23 December 2023 was floating around with nobody actually looking into it? Nobody comes back to me, no one calls me, no one bothers. Shocking to say the least.