JM
Julia M

1 reviews | Active since May 2014

02 May 2018, 13:06

F**************

I am sick and tired of FNB , you called me over 2 weeks ago advising that my refund for lost card will be paid into my account in 3 days . it’s now over a week and I still do not have my refund paid . Gosh FNB you have really gotten on my nerves dealing with you is now sickening .REFUND MY MONEY I DID NOT LOSE MY CARD !!!!!!!!!!!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 May 2018, 16:23
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to FNB Points of Presence for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

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