EXTREMELY UNHAPPY CLIENT

Last week Thursday I tried to use my FNB premier card. To my Suprise my card was blocked, went to the branch I was informed that my account is blocked due to *****ulent transaction received in my account. Since then, my account is on hold. Nobody at Fnb can help me regarding this. matter, the investigating person on the case has not called me till this hour, I have called since Thursday and nobody can help me, I have emailed the investigating person and still no response. I URGENTLY NEED HELP TO RESOLVE THIS MATTER. I need my account to be sorted I have kids to take care of a bills to pay.