JH
Jean-Luke Hartley

1 reviews | Active since Jul 2017

07 Jul 2017, 09:37

Extremely unhappy business customer

<p>In march this year we used FNB CIPC registration to get our new venture up and running.</p> <p>We did some reachers and decided to go with FNB as their offering was very attratctive and we would realy like to use them.</p> <p>We followed all the steps crossed all the T's dotted all the i's and with hour and hours of calls empty promises, its been 3 months and we still dont have anything.</p> <p>The call centre is totally useless.</p> <p>Nothing happens when you call them.</p> <p>We went to the branch to resolve the issue but they dont even know whats going on inside their own bank.</p> <p>FNB is just full of empty promises.</p> <p>We can't pay anyone, we can get paid by anyone its like FNB does nor care about anything.</p> <p>USELESS USELESS USLESS USELESS USELESS USELESS USELESS USELESS USELESS USELESS</p> <p>I am totally ****ed off.</p> <p>Don't use fnb as their are totally useless.</p> <p>I can realy go to any other bank with my docs and get an account in 30min or less.</p> <p>Regards,</p> <p>L</p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Jul 2017, 11:04
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***