Extremely terrible service from Fnb

Fnb is very *****. The add additional products without your concern or approval. They have added something called FNB life on my credit card without any notification and when I contacted their call center I was told it was activated over 2 years ago. Not sure by who and why. Just imagine the interests I had to pay extra on that gimmick and how much they had to make off my transactions. I reject joining this bank . What kind of a bank is this that keep its customer on their toes and being sneaky! I am currently planning to Move my banking to a more respectful bank