1 reviews | Active since Aug 2016

21 Jul 2017, 10:08

Extremely slow service

<p>Can you please open a separate line or cubicle for Business Accounts!! </p> <p>I first got a ticket for "Other Services" by Nathan then waited half an hour for someone else to tell me i have the wrong ****** ticket... Allni wanted was a gaurdamn stamp to sumbit a damn tender! I needed to drive from Zevenwacht Mall to City centre in 15 minutes because of the lacklustre process and idiocity! Truly Laughable... I'd rather pull my own teeth!! </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Jul 2017, 11:01
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***