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Ahmed D

1 reviews | Active since Jul 2011

23 Aug 2018, 16:48

extremely slow responses

I've emailed ebucks on the 14th August regarding fuel rewards I have not received from Roshnee motors which is a engen filling station for the month of July

To date no reply, call centre promised they would look into it. Surely this cant take so long.

Please sort out asap.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Aug 2018, 09:16
Official

Good Day Ahmed,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***