Extremely slow
In process of transferring homeloan from Nedbank to FNB, initiated in August 2017. Lodged a complaint in September due to slow progress and matter still not resolved. FNB and the transfer attorney is competing in a slow race, trying to see who can be the most ***********. I already regret moving some of my business to FNB....wonder if it's such a good idea to move my primary account to FNB also. "Useless" is the only description that comes to mind.
DEAR FNB, YOU HAVE UNTIL FRIDAY 24 NOVEMBER 2017 TO COMPLETE THIS APPLICATION, OTHERWISE I WILL BE CANCELLING THIS APPLICATION.
Hello louis-eloff-jnr,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello louis-eloff-jnr,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)