1 reviews | Active since Jul 2013
EXTREMELY POOR SERVICE SPOILING BUSINESS DEALS
I opened an account with online services last week, The account then appeared on my FNB profile and i then transferred money in it and wow.. it worked. My business partner also deposited funds into it...it worked. I then had to make payments to a service provider but suddenly the account did not work. I got informed that there was an outstanding document. I submitted the documents, and the account is still on hold. I had to make temporary loans and use my overdraft to make the payments, now these services come with bug fees, where ass FNB has my money in their account, i also requested that the funds be transferred back into my account so i can make further payments but i am being told IT IS ON HOLD. I called many times still no help.<br> <br> NOT ONLY AM I GOING TO GET CHARGED FOR MONEY I HAVE BUT NOW I AM ON THE VERGE OF LOOSING A BUSINESS DEAL AND FNB SEEMS TO CARE LESS. FYI: MY MONEY IS N THEIR ACCOUNT
Thank you for sending your complaint to us. We have logged a formal complaint on your behalf and the reference number is 702096.
I have escalated the matter above to the area concerned and you will be contacted with feedback.
Regards
Desiree Bowes
Thank you for sending your complaint to us. We have logged a formal complaint on your behalf and the reference number is 702096.
I have escalated the matter above to the area concerned and you will be contacted with feedback.
Regards
Desiree Bowes
