1 reviews | Active since Oct 2016
Extremely poor service- slowly turning to a ****a bank
Service getting poor by the day.
Spent over an hour on the phone being transferred because no can assit .
App**** for a credit card limit increase in the app, approved ,debit order mandate sent to my Nedbank app however with a R0.00 amount .
No one can assist ,it's either the phone is answered with taking in the background and no one directly taking to me or the phone is answered and I'm transferred, around. Ended with useless self service.
Secure chat , got transferred, constant want 3 months payslip because my salary is no longer deposited in the FNB acc, left them because of poor service of course but because I had a credit card with them already thought I might aswell continue ,silly me .
When the limit increase was approved, I did not recieve any communication to submit documents. FNB go as far as sending a debit order mandate but when asked why it's set at R0.00 ,oh no we need 3 months payslip. Such poor service !!!.
I stopped using them for my salary because they always offered exorbitant interest for any asset I app**** for yet I have been with them since university.
Transferred over 10 times today still issue not resolved? I was told that the limit will be loaded within 24hrs on Friday and guess what still nothing till today instead no one can assist everyone transferring me .
Still debit order mandate loaded is for R0.00.
You are worse than dealing with a government service facility.
Transferred over 10 times today still issue not resolved? I was told that the limit will be loaded within 24hrs on Friday and guess what still nothing till today instead no one can assist everyone transferring me .
Still debit order mandate loaded is for R0.00.
You are worse than dealing with a government service facility.