Extremely poor service offered by FNB Private Clients

Extremely unimpressed with FNB Private Clients. Summary: don't do it.

Poor service, no advice given that couldn't be found on the app or through the call centre (and these two are much quicker than my private banker ever was).

Over priced for poor service and limited, hard to access rewards. In addition, to downgrade took me almost TWO MONTHS during which I had to chase and follow up with my private banker every step of the way. Extremely poor service, really not worth the exorbitant banking fees.

FNB is a decent bank and can do better, if you are in this income bracket DO NOT be ******* into thinking you need this service. You do not.