CJ
Carmen J
1 reviews | Active since Feb 2015
19 Feb 2015, 11:14
Extremely poor service at FNB Killarney
Shocking service at FNB Killarney. We have been moved around from one consultant to another. There is no floor manager and the employees walk past us staring blankly. Only one person at the service counter. We are waiting to switch our branch to Killarney and wondering why we switching.
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Replies (1)
FNB (First National Bank)'s replyOfficial
19 Feb 2015, 11:22Hello IdeaJunction,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to Banking Channels who will contact you shortly.
Complaint reference 627793 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to Banking Channels who will contact you shortly.
Complaint reference 627793 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply19 Feb 2015, 11:22
Official
Hello IdeaJunction,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to Banking Channels who will contact you shortly.
Complaint reference 627793 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to Banking Channels who will contact you shortly.
Complaint reference 627793 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)