EXTREMELY POOR SERVICE AT FNB
<p>FNB please explain why wouldmy businees account be frozen and no one has the decency to contact me. I was left stranded today 16th August because a lady by teh name of Ria DeBeers decided to freeze my account as she suspected there were ********** activities. I called the ***** department to establish thereason but hey couldn't pickup any. Can my account be re-acticated as I need to withdraw all jy funds and move to a better bank. Ria nad her manager treated me very bad on Saturday the 13th August when i wanted to withdraw a bulk ammount from my business account. I amvery dissaponted at the service I received and now find myself with an account that I can't even access. VERY POOR SERVICE Ria DeBeers from Randpark Ridge branch.</p>
Good Day
please accept our apologies for the disappointing experience and the unnecessary concern caused. we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 992802
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
Good Day
please accept our apologies for the disappointing experience and the unnecessary concern caused. we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 992802
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
Hi Daffnie
Just sort this out asap. I need my account opened now.
Hi Daffnie
Just sort this out asap. I need my account opened now.
Just gotten off the phone with Business Banking departemnt, the hold was removed from my account. I still need an expalnation as towhy was the hold put on in the first palce.
Just gotten off the phone with Business Banking departemnt, the hold was removed from my account. I still need an expalnation as towhy was the hold put on in the first palce.