extremely poor service and mindbčowwing discovery that Fnb head office a ghost office

I have spent 3 hours on pH been sent from one dept to another with every time been transferred call dropping and still don't have my answers I phoning Fnb Switchboard to discover that Fnb head office is a ghost office with nobody there that can assist me.Call centres are a waist of time And also the switchboard. For 2 weeks I been battling with no answers.Dealing with Non compliance issues to Fais Nca etc as well as non compliance with contracts as regards communications etc. The banking control over my accounts by removing factunalities of systems without communication.Some of us know when to do things and not.After 25*years very very disgusted