Extremely poor service

I switched my salary to FNB and then went to the Sunnypark branch to asked for assistance to switch my debit orders 2 weeks prior to my pay date. On the 25th I received my salary and only the one’s I initiated myself went through. Even the internal Credit card and Vehicle Finance were not switched. I contacted the Debit order switch department and they say they never received anything from the branch??? Now I’m sitting with unpaid fees from my previous account and still have to do transfers to the service providers??? I tried calling the branch but number given does not go through. I am told now I will have to go to the branch and redo the whole thing, again but I’m still stuck with problems this month. I deeply regret switching as this is not the first service problem I’ve had with FNB. I am really disappointed...