1 reviews | Active since Sept 2013
EXTREMELY POOR SERVICE!!
I raised the below query yesterday and until today I have not yet received my credit card, extremely poor service.
"I am really disgruntled by the service I received from FNB, It has been 2 weeks now and I haven't yet received my credit card all I keep on getting are sms's stating that someone should contact me to arrange delivery, until now I have received any call regarding this.
I was suppose to have received my card Tuesday already.
This is really poor service.
All I am asking is please can I receive my card today , I am located in Sunninghill Sandton anytime from 9:00 to 16:00 I am available.
Looking forward to your positive response soon."
Good Day Mandla
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Mandla
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***