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jaysham S

1 reviews | Active since May 2013

24 Mar 2017, 21:27

Extremely poor service

<p>Today a cash deposit was made at the Chatsworth center ATM, there machine jammed with all my money in it , I called and spoke to two ladies, who really **** to me with regards to depositing my money to my account today, Nancy and Vennessa made promises of lies, they are totally inificient in their duties . I still don't have my deposit, this has happen to me last Saturday as well , had to wait for days for my deposit . </p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Mar 2017, 10:01
Official

Good day Mr. bully singh

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***