Extremely poor customer service

FNB Park central branch (Johannesburg) has a very bad customer service. Firstly ther was no one to welcome the clients or assist clients as they enter. Secondly there were no tickets issued, you sit on a long queue and move with seats when they call next. The queue was not moving. Thirdly worse of it all there were only 2 consultants assisting clients where as ther are 6 stations. 7 FNB staff members were just standing by corners chatting to each other, others were busy on their phones. I left the branch without any assistance. I wanted to open a bank account.