1 reviews | Active since May 2009
Extremely poor communication on opening bank accounts
<p>After various attempts to your private wealth department to date no response exept my query has been resolved without resolving my query.</p> <p>I reqeusted 3x bank accounts to be opened and to date nothing after supplying all documentation. Extremely dissappointed in your private banker. FNB has always been a good bank to me but now that I tried to move my family here you have dissappointed. I logged a call with your centre, no response after logging my complaint, what is happening FNB????</p>
Thank you for your patience, time and effort taken to voice your concern to our office.
It is with the feedback from valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization.
You will be contacted shortly by one of our service consultants.
We apologise for any frustrations and inconvenience caused due to this incident. The reference number for the complaint is 986409.
Kind Regards
Complaints Resolution
Celeste Francis
Email address: **********
Tel number: ********** (option one
Thank you for your patience, time and effort taken to voice your concern to our office.
It is with the feedback from valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization.
You will be contacted shortly by one of our service consultants.
We apologise for any frustrations and inconvenience caused due to this incident. The reference number for the complaint is 986409.
Kind Regards
Complaints Resolution
Celeste Francis
Email address: **********
Tel number: ********** (option one