kM
keagen M
1 reviews | Active since May 2014
30 Aug 2015, 09:36
extremely inefficient
My account was first frozen after the overdraft was not paid. After paying the full amount and numerous emails it is still frozen with funds that i have no access to and my monthly amount is still being deducted from the funds frozen in the account! !!!! I have sent almost 10 emails and currently out of the country and i receive no responses.
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Replies (1)
FNB (First National Bank)'s replyOfficial
31 Aug 2015, 08:34Hello keagen78,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 750538.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 750538.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Best regards,
FNB (First National Bank)'s reply31 Aug 2015, 08:34
Official
Hello keagen78,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 750538.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 750538.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Best regards,