aS
anthea S

1 reviews | Active since Jul 2011

29 Sept 2020, 15:52

Extremely ***********, service by *********** staff

I am a FNB customer for the past two decades, I have to state I cannot believe the deterioration in service, absolutely *********** staff, we need to deal with, it is really unbelievable! I have sent queries to FNB concerning my homeloan, 4 months down the line I still have no answers! I have used all the contact methods available, going into the bank personally, calling, emailing, and none of these methods of contact work! So what is the next step of contact FNB. Please could you give me an answer, that will produce results????????????

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Replies (1)
aS
anthea S's update29 Sept 2020, 17:51
Reviewer Update
Why bother with this generic reply, just continues to prove your lack of interest in your clients!