MF
Mandla F

1 reviews | Active since Sept 2013

31 Aug 2023, 16:03

Extremely High interest rates on everything - Disgruntled about service I got from FNB.

I have been with FNB for 5 years and since I joined have been very good when it comes to my payments whether be it credit, overdraft or home loan and recently I have been approached by other banks who are offering me very competitive interest rates on my cretic card, overdraft and home loan, this morning I was in contact with FNB and I asked that can the interest rates be reviewed and have not yet received help, I have been with them for 5 years and even to borrow loan they wanted to charge me just close to 30% saying I can renegotiate after taking the loan, extremely disgruntled about FNB interest rates am I the only one, I would not really recommend FNB bank, be careful folks - mind you that my credit score is very good.

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Replies (1)
MF
Mandla F's update06 Sept 2023, 11:14
Reviewer Update
It's been a week and have not received any help from FBN regarding this matter, maybe it's time to move to another bank as they have already offered me better rate, Folks let's be careful - this bank takes more than a week to resolve simple matters like this. Pathetic customer service.