EXTREMELY FRUSTRATED with FNB Business

We have been unable to RUN OUR BUSINESS for the past week because of FNB business. Our CEO is unable to log on to the website. When trying to logon to the FNB website he usually gets sent an OTP to his phone which he then needs to input into this FNB app on his cellphone. However, two error messages either come up: 1) Your FNB account is blocked OR 2) We cannot authorise your request right now.

We have phoned FNB on multiple occassions. They have checked and our CEO's account is NOT BLOCKED. They tell us to update the app, which we do. They tell us to reinstall the app, which we do. The same error persists.

We have spoken to some EXTREMELY RUDE individuals on the call line and our Business Manager never picks up her cellphone. This has affected our business dramatically and has cost us time and money.