Extremely frustrated: No proper assistance and restrictions of two of my Bank accounts for over 3 weeks now

I am beyond frustrated with the lack of support and communication from first Bank regarding my blocked business account, it has now been over 3 weeks since the account has been restricted, and despite numerous emails, branch visits and continous follo-ups, I have received no meaningful assistance or feedback.

I was advised that the restriction was due to alleged**** linked to incoming funds. However, I have provided all supporting documentation, including proof that the payment was for services rendered. I've submitted full sender details and screenshots, yet no action has been taken.

Outgoing payments remain restricted, but incoming funds continue to processed, debits and account monthly fee been deducted from said accounts. This inconsistency is causing serious financial strain as I am unable to access my own money to ketter critical obligations including month-end bills.

What's more concerning is that even bank staff have been unacceptable to reach the person handling my case. Linda Pule. The complete lack of communication and transparency is unacceptable and if they don't want me to bank with them, they should kindly state so and refund my money, close the bank account. I have been baking with FNB for more than 6 years now and they know how much have passed through my Private wealth and Business Account and how much they have benefited as well for taking this so likely.

I am urgently requesting resolution to my two accounts, or at very least, clear all restrictions to my accounts. The account case: ***.

This has gone beyond inconvenience and it's now negatively impacting my business and livelihood. Thanks and God bless.