Extremely Dissappointed with FNB's Services

FNB, what is going on? Do you even want to do business anymore? I have requested eWallet services multiple times, yet no one has followed up. Not a single call.

We also app**** for a credit card last week, submitted all the required documents to Lindani Nkadimeng, and have since sent multiple follow-up emails—without any response. I have now seen several complaints on Hello Peter about the same lack of communication from him.

We attempted to reach the FNB Help Desk numerous times, only to have our calls answered and then disconnected—often accompanied by laughter. Shockingly, we are not the only ones experiencing this.

With major projects on the horizon, we wanted to resolve all our banking matters in advance, but it’s clear that FNB is making this impossible. After years as a loyal client—both personally and across multiple businesses—I am ashamed to be associated with FNB. It has become clear why so many businesses we engage with refuse to bank with you.

At this point, we have no choice but to take our business elsewhere.

P.S. Have a look at how many bad reviews you guys get in one day