Extremely dissapointed - ***** , Branch and Call Centre departments

I wrote a review in November and only my business account was unblocked on the 5th of January and - my personal accounts (Cheque acc, Savings, my sons account were not unblocked , and other peoples accounts that bank with different banks that i had sent money to using my business account that was blocked because of a ***** hold , there are people that are still not able to transact on their accounts , some the money i sent through is still frozen , FNB keeps taking me from pillar to post and the only thing i get is that the investigator (Bongani Ndembe) will get back to me and nothing has been done with this regards - This has been frustating my son has no access to his account , I have had to open a new bank account for my salary , my policies have lapsed . the call centre people do not know what needs to be done they can only escalate the matter to the investigator who will not cal you back or send communication , My account has been non-operational for 4 months now and there has not been an communication since . FNB has always been my go to bank until this , I am really disapointed with their service and them not being able to assist me with this matter.