DD
Donna D

1 reviews | Active since Dec 2016

20 Dec 2016, 00:22

Extremely disappointed with fnb

<p>i had such a terrible experience in my view of ****** recently when fnb sent out a valuator to valuate my property, which ultimately affected my application. I complained thrice and was promised a resolution. To date I have heard nothing further back and can now assume that I was now ignored . Very very disappointing. </p>

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Dec 2016, 09:01
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

DD
Donna D's update29 Dec 2016, 00:16
Reviewer Update

It's been a week now and I have heard nothing. I suppose that FNB doesn't care. I'm not sure why I expected better service.