extremely bad service on business account

<p>I opened a business account online with fnb. I had to hand in docs like proof of residence etc at magaliesburg branch. I spent three hours at the branch and they assured me that the account will be active on 1 to 3 days (that was 10 august). I went to the branch again today 8 days later to find out why it was still inactive. The lady assured me that it will be avtive after 2 hours. They phone me at 4 (5 hours later) to say that my electricity account for proof of residence is outdated??? It is for 30\ 05 which is within 3 months?? This account is for my restaurant and we cannot accept any terminal or eft payments now. This is ridiculous! Sort this asap please??</p>