1 reviews | Active since Mar 2022
Extremely bad service from FNB & CCD COURIERS
I app**** for a credit card and was eventually approved. My card was supposed to be delivered on 30/08. Everyday i keep getting notifications of my card being on its way. When will CCD and FNB get their act together? I'm a busy client and not on for this inconvenience! I have to change my schedule and make sure that i am available as i do not trust people signing off my card however, once confirmed CCD and FNB always find a way to change the schedule. I phoned CCD on Friday 31/08 and we arranged delivery for Tuesday 4 Sept. Once again I changed my scheduled to be available.... nothing happened!!!!! It can't go on like this.
Good Day Willie Van Jaarsveld ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Willie Van Jaarsveld ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***