EXTREMELY BAD SERVICE AND TREATMENT FROM FNB

FNB SUDDENLY STOPPED MY CREDIT CARD IN APRIL 2021 AND HANDED IT OVER TO ATTORNEYS ALTHOUGH IT WAS PAID UP TO DATE. AFTER 3 MONTHS OF CORRESPONDENCE, COMMUNICATIONS AND THREATS THEY EVENTUALLY ADMITTED THEIR MISTAKE AND RE-INSTATED MY CARD. BY THIS TIME I WAS ALREADY LISTED ON ITC AS BEING IN DEFAULT. IN THE 3 MONTHS THAT IT TOOK THEM TO RECTIFY THEIR MISTAKE I HAD NO ACCESS TO MY CARD OR ACCOUNT. I COULD NOT PAY THE INSTALLMENT OR DO ANY TRANSACTING ON THE CARD. SUDDENLY, AFTER THE CARD WAS RE-INSTATED THEY PUT MY ACCOUNT IN ARREARS WITH THE 3 MONTHS THAT IT TOOK THEM TO RECTIFY THE MISTAKE! I AM LISTED ON ITC AND IT ADVERSLY AFFECTS MY CREDIT SCORING AND ABILITY TO DO ANY CREDIT BUSINESS LIKE BUYING A NEW DELIVERY VEHICLE FOR MY BUSINESS! AFTER BEING A CLIENT FOR 25 YEARS THIS IS HOW THEY TREAT ME! I HAVE SUFFERED IMMENSELY BECAUSE OF THIS UNFAIR TREATMENT. tHEY EXPECT ME TO PAY THE 2 MONTHS ALL AT ONCE AND I HAVE SENT COUNTLESS COMMUNICATIONS TO THEM TO INFORM THEM THAT I CANNOT AFFORD 3 MONTHS INSTALLMENT AT ONCE AND THAT THEY MUST WRITE BACK THE ARREARS AND CONTINUE TO DEDUCT THE INSTALLMENT AS NORMAL AS IT WAS THEIR MISTAKE, BUT TO NO AVAIL!! WITH WHAT FNB HAS DONE TO ME I HAVE A BAD CREDIT RECORD WHICH ADVERSELY AFFECTS MY BUSINESS AND PERSONAL LIFE! AFTER MANY PLEADINGS AND REQUESTS THEY HAVE STILL OT RECTIFIED THEIR ERRORS, IN FACT THEY BOMBARD ME WITH THREATENINGS AND DEMANDS FOR THE MONEY NOW SHOWING IN ARREARS! PLEASE CAN YOU ASSIST IN MAYBE EXPOSING THIS ABSOLUTE HORRIFYING SERVICE AND TREATMENT AS A LOYAL CUSTOMER FOR 25 YEARS!