1 reviews | Active since Mar 2013
Extremely bad service
<p>I opened a Smart Account with FNB for trading purposes and I needed to activate my Visa Online security for transferring money from my FNB account into my trading account. I also went to their branch for a couple of times and I was advised that I will be able to activate online secure but they failed to help me. </p> <p>The most embrassing excuse from them was that I needed to use the same computer and browser for me to be able to get to "Activate" Visa online secure.</p>
Good day Mr. kenny-catalyst-lattimore
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is ***.
We assure you that this matter will receive the due attention it deserves and you will receive feedback in 24 to 48 working hours.
Thanks Regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. kenny-catalyst-lattimore
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is ***.
We assure you that this matter will receive the due attention it deserves and you will receive feedback in 24 to 48 working hours.
Thanks Regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***