1 reviews | Active since Apr 2018
Extremely Bad customer service
I have wanted to open a new business account with FNB because of a new opportunity. I received a mail to say that FNB will contact me within 2 working days on Tuesday. That clearly did not happen and when I called the FNB business call centre my call just didn't go through or the call just drops. This is unacceptable customers services and it seems that FNB does not want to assist people in new business accounts or to assist people to grow businesses. This is a new opportunity for both myself and FNB, but FNB doesn't want new business. Im very happy that this happened before I even can get an account or start a partnership with FNB business because with customer service like this no one can run a business.
I have been banking with FNB for over 10 years now (personal account) and I have to say that FNB's customer service has just been getting worse and worse. I think its time to move on and move to another bank that does want to help their customers and offer assistance to new business owners.
FNB is the worst bank and I don't want to be associated with them anymore.
