Extremely *********** and poor service consultants

I am so disappointed in the service consultants at FNB, why do you hire these insensitively *********** individuals to work for a company that manages people’s money.

This Kabelo and his colleague dropped both phone calls because they can’t answer my wife’s questions, you guys allowed 2 unauthorised debit orders go through iand in the process inconveniencing my wife who is now unable to pay for her chemotherapy, you also can’t help with a dispute because you guys are just not that technically inclined to do so.

Why are we all still wasting our time being clients to this God forsaken bank, I am relationship manager at a financial institution yet this uneducated individual want to lie to me in order for him to avoid showing me how *********** he really is.

I judge your company as a whole based on the experiences from your service consultants and its been terrible so far.