1 reviews | Active since Jun 2018
Extreme bank charges
So I just opened and account with FNB and I regret the day I got into business with this bank. I'm getting charged over R100s of bank charges on an account that's supposed to be a bundled account at a cost of R199, which is supposed to be less because I don't have the credit card yet. Only 2 months on this account and over R500 bucks on bank charhes, mind you I haven't even used it yet. My debit orders keep bouncing even though I have a positive correct balance and twice on this I have been charged R104 on each transaction that bounces. I don't know how maths is done at FNB but they really take their clients for a ride. I regret the day I got into bed with FNB. I can't wait to cancel this nonsense.
Good day Refilwe Utla,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Premier Resolution Centre for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Refilwe Utla,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Premier Resolution Centre for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)