Extreme BAD Service

<p>I have a Corporate credit card. This card is expiring in Sept 2016. I phoned Corp Card div in order to reset my "pin".</p> <p>When I eventually got hold of a person to assist me I was told without checking to go into a branch to have this done. Today I go into Sandton City FNB and after waiting a long time for assistance I spoke to Kulani Moluleke. She informed me the card does not appear on the system and then after I requested it she phoned Card Division. It took almost 30mins for her to explain to someone on the other side what she wanted to do.."reset a pin by means of a mailer". Eventually she found out a new card had been ordered and the current card CANNOT BE USED. I did receive a sms a while back that some courier would contact me regarding delivery of a card. THIS HAS YET TO HAPPEN..!</p> <p>I was then told/instructed to go to someone else to phone card division and request delivery of this card IN ONE HOUR to the FNB Sandton City branch which would take JUST ONE HOUR.</p> <p>I need to do URGENT transactions and now I have no card.</p> <p>If FNB cannot get hold of their own customer services as we listened to music for another almost 15 minutes I eventually left the branch.l</p> <p>What BAD service is this.</p> <p>While a card has been ordered I am now unable to use my card which only expires in September 2016.</p> <p>I REQUIRE MY CARD RECIFIED OR REPLACED TODAY</p>