MP
Mokgadi P

1 reviews | Active since Apr 2016

17 Jul 2020, 12:07

Extraordinarily Inadequate Bank Ever!!

I honestly have experienced bad business and no aid at all, especially in these trying times where some of us are badly STRUCK by the Covid-19 Pandemic. I sit here at home hopeless with FNB neglecting my case and not wanting to process my application. How are we your customers supposed to survive the crisis and your futile techniques?

The last time I app****, they neglected my 3 month payment break of Housing finance bond due to no proof; I went and did an Affidavit and submitted it this Monday and still :( FNB is proving to be utterly abortive and unhelpful. My personal loan was left with only 2 DEBIT ORDERS to be paid up before lockdown, and now FNB CANNOT understand that I am negatively impacted by COVID and gimme a break on that too.

I am failing to even feed myself and FNB is just as brutal as ever. I am depressed. I swear with this malevolent treatment I received from FNB during the lockdown, I am exiting to other competitors from Business accounts, Home loans, etc.

For me, FNB has just proved to be IRRELEVANT.

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Replies (2)
MP
Mokgadi P's update17 Jul 2020, 13:30
Reviewer Update
FNB has been extremely pointless with my case. Even after the required proof, they are still dragging their feet. What's up with the Bank or t's according to employees discretion??
MP
Mokgadi P's update20 Jul 2020, 09:39
Reviewer Update
Good day FNB, Is someone going to assist me? I am tired of writing Hello Peter Reviews ...