RT
Rudi T

1 reviews | Active since Sept 2016

28 Sept 2016, 18:11

Extra Mile

<p>I opened an extra Current account on-Line FNB website. What a joke. I got the account with in 2 days but I could not use it. I even transfered money to account, but I could not use the account. They wanted addional documents to be signed. I have been with FNB 6 years. I still did not know what documents they wanted.</p> <p>I then went to see FNB Willowbridge. They then send a consultant out to my premises. Eckhardt Visser from FNB was a great help. Just had to sign a few documents. The next day my account was active. Thank you Eckhardt.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Sept 2016, 09:04
Official

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers.

We value our relationship with you our customer and would like to continue building on it.

Thank you for taking the time to let us know.

***.

Kind regards

Complaints Resolution

Melinda Duvenhage

Email address: ***

Tel number: *** (option one)