1 reviews | Active since Oct 2017
extra charges for deposit
I am disgusted that FNB Vangate Mall is charging extra money for deposits to be made inside the branch. And there is absolutely no flyers pamphlets or anything to notify of this. I mean what is the point of having tellers if they cannot assist with doing deposits. And then you have to stand in a long queue outside to deposit at the ATM. I get that they encourage people to use the ATMs for this but this is not the way to do it. No other bank does this or atleast none that I know of.
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
